Exchange 2013 – Deliver message to both forwarding address and mailbox is missing

I was asked why when someone sets up an email forward from one user to another in Exchange Management Console, the original user does not get a copy and there is no option to “Deliver message to both forwarding address and mailbox”.

Exchange Delivery options dialog
Exchange Delivery options dialog

After a quick google I found a suggestion to use the Set-Mailbox -Identity “mailbox” -DeliverToMailboxandForward $true -ForwardingSMTPAddress “” in the exchange Management Shell.

Apparently the “Deliver message to both forwarding address and mailbox ” is not available in the Exchange Management Console for Exchange 2013 and you have to use the Exchange Management Shell.

I tried this but got a strange message saying nothing had changed.

“WARNING: The command completed successfully but no setting of “mailbox” have been modified.”

After further investigation I found I should be using -ForwardingAddress not -ForwardingSMTPaddress for internal users.

So the command you need to forward email to an internal address is :

Set-Mailbox -Identity “mailbox” -DeliverToMailboxandForward $true -ForwardingAddress “

If this helps please let me let me know and if there’s a better way then definitely let me know !



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